Frequently Asked Questions


Rachio Controllers

What do I need in order to have a Rachio Controller?

Caret

You’ll need an installed lawn irrigation system, strong Wi-Fi, and a smartphone. Visit our sprinklers and irrigation systems page to learn how a Rachio Controller integrates with your system.

Can I share my controller with other users, like my family, lawn pro, or gardener?

Caret

You bet! Our Shared Access feature allows you to share different levels of access with whomever you’d like!

Can Rachio controllers be installed outside?

Caret

Yes, but you will need to purchase a Weatherproof Enclosure for outdoor installations.

Can I install the controller myself?

Caret

Yes, you can install the Rachio controller on your own, usually without the need for professional help. Most users install their controller in just 30 minutes. Don’t want to install the controller yourself? No problem! We work with hundreds of sprinkler professionals around the country and would be happy to help make an introduction. Find a Certified Rachio Pro.

Rachio Lawn Champion

Do I need a Rachio Controller to purchase Lawn Champion?

Caret

No, but water is a critical component of plant health, so Rachio Lawn Champion is most effective when combined with Rachio’s watering schedules. See how our products work together in the Rachio Ecosystem.

How do I apply Rachio Lawn Champion to my lawn?

Caret

Applying Lawn Champion is easy. In brief, you can attach the applicator to the bottle and then attach those to a hose. Spray your lawn until the bottle is empty. View detailed instructions.

What makes Rachio Lawn Champion kid and pet-safe?

Caret

Typical fertilizers are not safe for human exposure at application. They often contain far more synthetic chemicals than soil and plants can absorb. This excess seeps down into groundwater and pollutes shared water resources — even destroying the natural ecosystems found in streams, rivers, and oceans. Rachio lawn treatments contain the exact right amount of all-natural nutrients for your lawn’s specific needs, so there’s no waste and no pollution. View Lawn Champion ingredients.

Is there a money-back guarantee on my Rachio Lawn Champion purchase?

Caret

We want you to love your lawn and the life within it. Not completely satisfied with Rachio Lawn Champion? We’ll easily refund your order in full up to 60 days from delivery.

What’s included in the Rachio Lawn Champion order?

Caret

You’ll receive the right amount of Lawn Champion for your yard size and climate, a reusable spray applicator and instructions. When placing your order you can add an optional expandable hose. Shop Rachio Lawn Champion now.

What’s the difference between ordering two and four bottles?

Caret

We recommend applying one treatment (one bottle) every 45 days, so two bottles should last you about three months. With that in mind, four bottles should last most customers for about one growing season, although those in warmer areas may want to purchase more. Shop Rachio Lawn Champion now.

When do I apply Rachio Lawn Champion to my yard?

Caret

You can apply Lawn Champion as soon at any time during your growing season.

Rachio App

Where can I download the Rachio app?

Caret

The Rachio app is available at no cost for Android, iOS, and web.

Can I really control my Rachio Controller from anywhere?

Caret

Yes! As long as you can access the internet, you can view and manage your Rachio controller from anywhere.Learn more about the Rachio App.

What can I do in the Rachio app?

Caret

The Rachio app is like having your own personal lawn assistant. In it you can: Monitor your upcoming watering schedule and review past watering history; Manage zone information and keep your settings updated; Create customized schedules that fit your yard needs; Share app access with household members & lawn professionals; Track Rachio Lawn Champion treatments. Learn more about the Rachio App.

Still Need Assistance?

Sign up for a revolution in yard care

The Rachio Ecosystem, will help you build strong roots and grow a beautiful yard, all while being sustainable and providing a safe outdoor space for you and your family to enjoy.

  • Rachio Lawn Champion
  • Rachio controllers
  • Rachio App
Get Started