Customer Reviews
Total reviews: 2653
Love the Valves
We put down about 6 pallets of zoysia and did not want to spend $$$ on a 4 zoned irrigation system. This solved our problem perfectly. I have two timers that operate two sprinkler heads that come on twice a day for 30 minutes. Prior to that would have to manually turn on and off, schedule around that, etc. now I have the app and the timer is set so I don’t have to remember anything. Plus the app can easily skip a session if rain is predicted. Works perfectly.
Rating: 5 out of 5
By: Jeff R.
Date: 5/20/2025
Great product
Easy to set up and track. Rachio sopped a couple of watering cycles automatically because of anticipated rain or the soil being saturated and we have only had it a couple of weeks. Will definitely pay for itself with saved watering expense.
Rating: 5 out of 5
By: Patrick B.
Date: 5/17/2025
Works
I ordered the bundle, which included two valves and a hub. However, the hub was defective, and it took some effort, with the help of customer service, to identify the issue. They were quick to ship a replacement, and it works great. I have two gardens, approximately 500 yards apart, and these devices have saved us from having to walk to the well, turn on the water, and manually adjust the valves. I'm pleased.
Rating: 5 out of 5
By: EC S.
Date: 5/16/2025
Great product
Easy and simple to set up and use.
Rating: 5 out of 5
By: John B.
Date: 5/14/2025
Happy with new Controller
Controller was easy to install and program. I would recommend to others
Rating: 5 out of 5
By: Thomas H.
Date: 5/13/2025
Turned our grass around
This is a life changer for our lawn. Full control on watering. Our grass looks amazing!!! LOVE this system.
Rating: 5 out of 5
By: Krista F.
Date: 5/12/2025
Works just like it’s supposed to
I needed a new valve so I thought. So I bought one through the customer support tab. It was offered to me at a reduced price but not because I’ve been a return customer or a product tester. It’s reduced because Rachio is a customer service first based company. Between me and the co founder (I was chatting with him in the Rachio community blog) we were able to narrow down the issues was having and remedied he whole problem with a new hub. But it all started from seeking the help menu and purchasing a new valve. .
Rating: 5 out of 5
By: John W.
Date: 5/12/2025
The perfect watering system
My new WiFi valve works flawlessly. I have it hooked up to keep my pool level constant. Love that I can work it remotely.
Rating: 5 out of 5
By: Larry G.
Date: 5/8/2025
Problems solved
I rarely review items anymore but when asked to review Rachio timers, I happily agreed. I have four hoses watering different areas of my back lawn. I tried other traditional timers but they were bulky and primitive. It was hard or impossible to set them. However, Rachio’s app based units, which are small and offer a good profile against the house, are convenient because they are accessible by phone from anywhere, organized the schedule formats, easily adaptable to weather, and quickly modifiable to water on off days without disrupting the set schedules. These things have saved me a ton of time fighting with the old systems. I recommend Rachio to my neighbors and others.
Rating: 5 out of 5
By: Matthew W.
Date: 5/3/2025
It's Excellent
It's high quality and easy to use. I would like to see more recommendations from the app regarding how to water in your particular area but overall very impressed.
Rating: 5 out of 5
By: Michael S.
Date: 4/30/2025
Great add on control
I have a 16 zone rachio controller, but I have one particular spot of grass in a shady area that I wanted to control separately. I didn’t want to buy a whole new valve just for the little area so I decided to try this add-on hose valve. I attached a Rainbird hose pressure regulator to it and it works exactly as I wanted it to. I added micro sprinklers to a drip hose connected to this valve and it’s great. I’m able to time this separately from the rest of my system and it works without a hitch. Very happy with my purchase.
Rating: 5 out of 5
By: Rachelle P.
Date: 4/25/2025
Love the app
Easy to use.
Rating: 5 out of 5
By: Alexander L.
Date: 4/23/2025
Great product!
This hose timer is excellent. I was looking for a way to keep my pool filled properly and a way that would help me do it both in person and remotely, especially during times of evaporation and us traveling as a family. This has done the trick. You won't go wrong with this product!
Rating: 5 out of 5
By: John F.
Date: 4/20/2025
First Month Review
System has been everything I was hoping for and then some! Super easy to install, program and monitor!
Rating: 5 out of 5
By: David L.
Date: 4/20/2025
Loving the ease of this product, from installation to setting up the app to watching it work flawlessly. It’s a thing of beauty!
Rating: 5 out of 5
By: Sean
Date: 4/16/2025
Easy to set up. Easy to use.
Rating: 5 out of 5
By: Dan
Date: 4/16/2025
Changed out my old system and this works great
It didn't even take 30 minutes. Very impressed, works great.
Rating: 5 out of 5
By: Nicholas C.
Date: 4/10/2025
Rachio 3
Very neat. We have been experiencing heavy winds in recent times. The Rachio 3 notified me of the wind problem altered my plan to get maximum benefit for my bamboo in the yard. Rachio 3 is a great product.
Rating: 5 out of 5
By: Michael P.
Date: 4/7/2025
great stuff
works like advertised
Rating: 5 out of 5
By: keith f.
Date: 4/7/2025
Great bluetooth range from hub to valve
Rating: 5 out of 5
By: ROBERT
Date: 4/3/2025
To cold
To cold in Minnesota for hook up yet
Rating: 5 out of 5
By: Allan B.
Date: 4/3/2025
Smart Hose Timer
I'm certain this is going to be another great product from Rachio. I purchased this product in Dec '23 and its winter here in CO; I haven't installed it yet. IMO, Rachio is helping to lead the way in modern water conservation. - a residential irrigation pro
Rating: 5 out of 5
By: Aaron W.
Date: 2/3/2025
Great weatherproofing for my Rachio 3
Happy to know my unit is safe from the elements.
Rating: 5 out of 5
By: Tamara N.
Date: 2/1/2025
Wifi issues
Returned for refund
Rating: 5 out of 5
By: John D.
Date: 2/1/2025
Rachio Case
Clean look and simple inside. I like the use of color bar for notifications.
Rating: 5 out of 5
By: Jorja I.
Date: 1/26/2025
Excellent product working exactly as advertised
Installation was easy, set up was smooth, and operation has been exactly as advertised. Highly recommended.
Rating: 5 out of 5
By: Michael P.
Date: 1/16/2025
I will use it starting inApril, the start of our growing season in New Jersey
I will start using it in April, the stsrt of our growing season in New Jersey. I also have an irrigation system controled by your system
Rating: 5 out of 5
By: Jamie J.
Date: 1/15/2025
Not used yet
Did not use your product Yet Will use it this spring
Rating: 5 out of 5
By: Jim R.
Date: 1/15/2025
Great product
I am excited on how it will reduce my water bill.
Rating: 5 out of 5
By: sean r.
Date: 1/14/2025
Clever Device
The new Rachio wireless remote hose valve is neat, well constructed, extremely easy to install and setup, and works flawlessly. I installed mine into a pvc manifold using readily available connectors and use it to start and stop water addition to our pool. Together with the well designed Rachio app on my phone, I am able to add water to our pool when I am out of town. And, our outside security camera gives me video image to tell when water addition is necessary. In addition, I added pvc unions on either end of the valve to make removing as part of my winterization process. Absolutely the best cost to function value by several hundred dollars vs. any other wireless valve option on the market.
Rating: 5 out of 5
By: Stephen F.
Date: 1/14/2025
Great controller
Easy hook up. Runs great. Very convenient.
Rating: 5 out of 5
By: David V.
Date: 1/12/2025
Just what we needed
We replaced a very old rainbird system. This has been exactly what we needed
Rating: 5 out of 5
By: chad b.
Date: 1/5/2025
Why didn’t I get this sooner?!!
This unit was simple to install. Better yet, is the ease of use and super smart device. It knows the weather and skips a run as well. Far better than one of us remembering to adjust due to rain or freeze.
Rating: 5 out of 5
By: Kathryn M.
Date: 1/5/2025
Smart Hose Timer and Hub
These products work great for unattended watering, and Rachio customer service is excellent. Thank you
Rating: 5 out of 5
By: Russell C.
Date: 1/4/2025
Just what I needed!
Easy setup and operation.
Rating: 5 out of 5
By: Joe G.
Date: 12/26/2024
My second set. We love these. Easy to operate, owner friendly
Rating: 5 out of 5
By: Carol
Date: 12/25/2024
One of the best on the market!
Rating: 5 out of 5
By: Amelia
Date: 12/21/2024
Great Product
I have several of these. Unfortunately, I had to replace a unit that had a leaking battery compartment. But, for $100, nothing will last forever.
Rating: 5 out of 5
By: RH C.
Date: 12/17/2024
not set up
I have not set this up yet so I can not review Please stop asking me to review
Rating: 5 out of 5
By: miriam G.
Date: 12/15/2024
Advance Purchase
My 25-year old Rainbird controller began last summer to start an extra watering cycle at 11:30 PM all on its own. So on advice of my winterization guy, I made a November (yes this is Michigan) purchase of Rachio 3. I will make the swap in ~April when our tundra thaws.
Rating: 5 out of 5
By: Daniel G.
Date: 12/14/2024
Boo
Really disappointed. . . connector not in box. . . they haven't sent one yet. . . not pleased, I bought as a gift for my brother in law. . . . .
Rating: 5 out of 5
By: Amanda P.
Date: 12/7/2024
Nice design
It looks great. It came recommended by my winterization service tech. I plan to install it in the spring
Rating: 5 out of 5
By: Daniel G.
Date: 12/6/2024
Rachio 3
Excellent product, easy to install and setup and replacement for old models, very convenience…Hi recommended. Thanks Rachio.
Rating: 5 out of 5
By: phuong l.
Date: 12/6/2024
Works great. Very easy!
Rating: 5 out of 5
By: David
Date: 12/4/2024
Great
This controller is smarter than I am! It knows when it has rained, if its too windy too water, or too cold to water. I never have to worry about using more water than necessary.
Rating: 5 out of 5
By: Rebecca B.
Date: 12/3/2024
Fantastic
I love my Rachio controller. I like being able to let the software determine when the watering schedule should be adjusted because of the weather.
Rating: 5 out of 5
By: Craig H.
Date: 12/1/2024
Works as advertised. Never a hassle.
Rating: 5 out of 5
By: Robert
Date: 11/30/2024
Great
Works perfectly
Rating: 5 out of 5
By: Lina L.
Date: 11/29/2024
Green Thumb, me?
I set up a couple soaker hoses for newly seeded areas. The results getting the plants started has been wonderful. And as the plants mature, I can easily lower the watering frequency and duration to maintain my new plants!
Rating: 5 out of 5
By: Scott R.
Date: 11/29/2024
New Rachio 3
Simple install. Works great!
Rating: 5 out of 5
By: Steven L.
Date: 11/23/2024
Customer Reviews
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